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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roberta Thomas

March 16, 2026

5  out of  5
rating by Roberta Thomas
"CRly is the best. Professional and pleasant. Would recommend without hesitation"
We responded:
"Thank you so much! "
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Joy Havey

March 13, 2026

5  out of  5
rating by Joy Havey
"The service Tiffany provided was amazing and the rates are beyond reasonable! This office quickly got me coverage (2 vehicles and a renters policy) for less than 1/3 of what I was previously paying. Most of all, I appreciate the transparency of the entire transaction: no gimmicks or promotions to get me in the door or worry of skyrocketing premiums in a few months. Thanks to Ryan Tyler's office. If every interaction I have with State Farm is as pleasant and easy as today's was, I look forward to keeping my business here for years to come!"
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Lorenzo Adams

March 6, 2026

5  out of  5
rating by Lorenzo Adams
"Ryan and his staff are great at both offices Honey Brook and Petersburg. Doesn't matter whether by phone or in person The services that they provide are always top grade top-notch. I've been associated with this office for over a decade. 👍🤗"
We responded:
"Thanks so much, Lorenzo! We always enjoy seeing you and are honored to be there for you when needed. "
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Charlie Wood

March 6, 2026

5  out of  5
rating by Charlie Wood
"All The Agents Are Very Helpful And Super Nice"
We responded:
"Thanks Charlie, we love hearing this! "
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Dana Boyes

March 4, 2026

5  out of  5
rating by Dana Boyes
"Ryan Tyler and his team are the absolute best! They have been covering our home, vehicles, and family for nearly two decades now and are wonderful to work with! Highly recommend this amazing team for all your insurance coverage needs!"
We responded:
"Awww thanks Dana, we very much enjoy working with your family. Thanks so much for such a kind review! "
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Samuel Hurtado

March 3, 2026

5  out of  5
rating by Samuel Hurtado
"Carly is great She helped me and explained everything very clearly thank you carly"
We responded:
"Thanks so much, Samuel. We appreciate your compliments! "
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Joann Wright

February 25, 2026

5  out of  5
rating by Joann Wright
"I reached out to State Farm when I got my renewal from my current homeowners and auto insurance policy and it was over $700 more than the previous year with no claims. I was met with kindness and intelligence of Tiffany In the Parksburg office, she answered all of my questions gave me a quote fast and I was able to make the change within 24 hours. Her knowledge, kindness and suggestions were extremely helpful in a difficult time where I had to make decisions on changing insurance. Would highly recommend this agency and agent to anyone looking for insurance."
We responded:
"Hi Joann, thanks so much for taking the time to share the great experience you had with Tiffany. She truly cares and I’m glad you noticed! We appreciate you. "
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Theo Harris

February 20, 2026

5  out of  5
rating by Theo Harris
"Best insurance broker that I have worked with"
We responded:
"Thanks so much, Theo. We love hearing this! "
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John Monroe

February 13, 2026

5  out of  5
rating by John Monroe
"I was happy with the experience and it was an eye opener on what my policy actually provided."
We responded:
"Hi John, we’re so glad you found value in our review. It’s one of the many things that we feel differentiate us from all other insurance providers. So nice to hear, thank you!"
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Sue Sims

January 20, 2026

5  out of  5
rating by Sue Sims
"Ryan and his team were so kind and helpful, they made switching insurance so easy and saved me money!"
We responded:
"This is so nice to hear, thanks so much Sue! "
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Amber Cimino

December 16, 2025

5  out of  5
rating by Amber Cimino
"We recently switched our homeowners insurance and bundled it with our auto insurance. The entire process was incredibly easy and seamless. Tiffany was fantastic to work with. She was knowledgeable, responsive and made everything simple from start to finish. She took the time to explain our options and helped us find coverage that made sense while saving us money. Highly recommend this agency!"
We responded:
"So great to hear this, Tiffany really is awesome at what she does. We’re lucky to have her on our team. Thank you! "
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Frank Sabo

December 12, 2025

5  out of  5
rating by Frank Sabo
"Tiffany was great to work with! The entire process to switch over to State Farm (both Auto and Homeowners) was very quick and easy. Tiffany goes above and beyond, great communication and all around great experience!"
We responded:
"This is awesome to hear, thank you! "
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Donna Nuse

December 2, 2025

5  out of  5
rating by Donna Nuse
"Experience with state farm has been my no 1 insurance company for 10 years or more. Im extremely satisfied with them. The staff is like family to me and they treat me with the most respect ever. I would recommend them to anyone. Thank u got all your service Donna Nuse"
We responded:
"Awww, thank you Donna. We feel the same about you! "
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Morgan Ash

November 25, 2025

5  out of  5
rating by Morgan Ash
"Ryan Tyler office has been great. Please go if don't have state farm insurance if you need to change."
We responded:
"Thanks Morgan, appreciate your great advice! "
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Dawn Burridge

November 20, 2025

5  out of  5
rating by Dawn Burridge
"Great offices to work with. Everyone is so helpful"
We responded:
"Thank you, Dawn. Love this! "
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Tammy Herman

November 18, 2025

5  out of  5
rating by Tammy Herman
"Great customer service provided by Tiffany. Saved money with better coverage limits. Highly recommend"
We responded:
"Love this! "
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Gabrielle

November 12, 2025

5  out of  5
rating by Gabrielle
"They are always very helpful and responsive! I have been a customer for about 10 years and I haven’t had any problems."
We responded:
"Thank you so much, we appreciate you! "
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Howard Patterson

November 5, 2025

5  out of  5
rating by Howard Patterson
"Friendly and respectful!"
We responded:
"Thanks, Howie! We appreciate you guys! "
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Andrew McGinley

November 4, 2025

5  out of  5
rating by Andrew McGinley
"Rachel is the best :)"
We responded:
"We all think Rachel is terrific too, love it! Thanks Andrew! "
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carolyn duvall

October 31, 2025

5  out of  5
rating by carolyn duvall
"Ryan’s office is great to work with they have been fantastic with any claims or needs my family has had. I’ve insured with them for well over 10 years Tiffany is one of the best but really everyone in the office is great!"
We responded:
"Aww, thanks so much Carolyn. It was great seeing you in the office today! "
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Hollie Mullen

October 31, 2025

5  out of  5
rating by Hollie Mullen
"Great group and they by far have beaten out competitors pricing!!! Very professional and efficient!!"
We responded:
"Thank you, Hollie. We appreciate you! "
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Dana Simpson

October 30, 2025

5  out of  5
rating by Dana Simpson
"The whole office is so helpful with my insurance needs. Tiffany has helped me on multiple occasions to work through my questions, and to find the best policy and coverages for our needs."
We responded:
"Thanks so much, Dana! It’s so nice to hear these kind words. "
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Courtney Mealey

October 29, 2025

5  out of  5
rating by Courtney Mealey
"Tiffany is the best! She’s always so easy to work with and super quick to help with anything I need. I really appreciate how she goes above and beyond for her clients — can’t recommend her enough!"
We responded:
"Thanks Courtney, we love that you are so pleased! "
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Melissa Conner

October 28, 2025

5  out of  5
rating by Melissa Conner
"Always great customer service, competitive rates and excellent policy options."
We responded:
"Thank you, Melissa. So nice to hear!"
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Daniel Moreno

October 28, 2025

5  out of  5
rating by Daniel Moreno
"I had an excellent experience with Ryan Tyler’s State Farm office. Tiffany went above and beyond to help me — even after I left the office, she reached out to other agents and was able to get me an extra discount on my business vehicles. Her service was outstanding, very professional, and she truly understands the needs of homeowners and business owners. I highly recommend this office — they are the best when it comes to customer service and real support."
We responded:
"Oh thanks so much, Daniel! We’re so glad you had such a nice experience. "